Privacy Policy


The purpose of this privacy policy is to inform Internet users of the collection and processing of data by ALWENA SHIPPING, as well as the data collected during your browsing on the site


Personal Data: Any information relating to an identified or identifiable natural person; An “identifiable natural person” is deemed to be a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more specific elements specific to his physical, physiological, genetic, psychic, economic, cultural or social identity.

Processing: Any operation or set of operations whether or not carried out using automated processes and applied to data or sets of personal data, such as the collection, recording, organization, structuring, storage, adaptation or modification, extraction, consultation, use, communication by transmission, dissemination or any other form of making available, reconciliation or interconnection, limitation, erasure or destruction.

File: Any structured set of personal data accessible according to determined criteria, whether this set is centralized, decentralized or distributed functionally or geographically.

Controller: The natural or legal person, public authority, service or other body which, alone or jointly with others, determines the purposes and means of processing.

Processor: The natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

Recipient (partner): The natural or legal person, public authority, service or other body that receives communication of personal data, whether or not it is a third party.

Intermediate archiving: This involves isolating the data in an intermediate archiving database, separate from the active database with restricted access insofar as:

There is a legal obligation to retain data for a fixed period;
• In the absence of a storage obligation, these data are nevertheless of administrative interest.

Cookies: Connection cookie which is the equivalent of a text file stored on the Internet user’s terminal when consulting the site The cookie file can only be read by the issuer of the cookie.


The user must read the privacy policy which is accessible on each page of the website.


The controller is ALWENA SHIPPING, SASU, 310 rue Paradis – 13008 Marseille – France represented by Mr. Ludovic GERARD


ALWENA SHIPPING collects the following personal data for the following purposes:

– To process your requests to exercise your rights relating to your personal data, ALWENA SHIPPING collects your surname, first name, postal address, telephone number, email address and position in the company for people exercising a professional activity.

– To process your requests for information via:

o the online contact form: ALWENA SHIPPING collects your name, your telephone number, your email address, as well as the subject of the message.

o or via the email address:, ALWENA SHIPPING collects your email address as well as the personal data you provide in your email.

– With your agreement :

o To send you newsletters, ALWENA SHIPPING collects your email address.

o To perform statistical analyzes of the site, audience measurements. ALWENA SHIPPING may collect the following data concerning the use of its website: IP address, pages viewed, links clicked, etc.) or through cookies as explained in this privacy policy (article 12).


The legal bases of the processing are your consent (newsletters, cookies) and the legitimate interest of ALWENA SHIPPING (response to your messages via the contact form and/or by email).


Data concerning the sending of newsletters are kept for a period of three (3) years from your last activity on the site, including the sending of an e-mail.

The information collected through tracers/Cookies is kept for a maximum period of 25 months.

The retention period of the consent given for the installation of Cookies is for a maximum period of 13 months.

The data collected as part of the management of the exercise of rights is kept for a period of five (5) years, the limitation period applicable to personal or movable actions (article 2224 of the French civil code).


Personal data is collected and processed by ALWENA SHIPPING. However, some of the user’s personal data may also be intended for third parties working with or on behalf of ALWENA SHIPPING.

These include service providers:

– Hosting and maintenance of the
– Management of ALWENA SHIPPING social networks
– Customer/prospect management (SaaS software publisher)
– Audience analysis: Google analytics®..

They are also the lawyers of ALWENA SHIPPING in the event of a dispute.


Some of the recipients of personal data are located outside the European Union.

In order to transfer personal data outside the European Union with the service providers concerned, ALWENA SHIPPING takes contractual guarantees, in particular via the standard contractual clauses adopted by the European Commission, organizational and technical in accordance with the provisions of the GDPR and of the LIL (Loi Informatique et Libertés of January 6, 1978).


10.1. Right of access (Article 15 GDPR)

You have the right to obtain confirmation that personal data concerning you is or is not being processed. In the event that the data is processed, you have a right of access to this data and to the following information:

a) The purposes of the processing;
b) The categories of personal data concerned;
c) The recipients or categories of recipients to whom the data have been communicated or will be communicated;
d) If possible, the envisaged retention period of the data or, when this is not possible, the criteria used to determine this period;
e) The existence of the right to request the rectification or erasure of the data, or a limitation of the processing or the right to oppose the processing;
f) The right to lodge a complaint with the CNIL;
g) Where the personal data is not collected from you directly, any information available at the source;
h) The existence of automated decision-making, including profiling and, at least in such cases, useful information regarding the underlying logic, as well as the significance and intended consequences of this processing for you.

A copy of the data being processed will be provided to you.

You may be required to pay a reasonable fee based on administrative costs for any additional copies you request.

If you request a copy of the Data digitally, it will be provided to you in commonly used digital form unless you request otherwise.

Finally, the right to obtain a copy of personal data must not infringe the rights and freedoms of others.

10.2. Right to rectification (Article 16 GDPR)

You have the right to request the rectification of your data which is inaccurate, as soon as possible. You also have the right to have incomplete personal data concerning you completed, including by providing an additional declaration.

10.3. Right to erasure (Article 17 GDPR)

You have the right to the erasure of your personal data as soon as possible when one of the following reasons applies:

a) The personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed;
b) You withdraw your consent on which the processing is based and there is no other legal basis for the processing concerned. The withdrawal of consent applies for the future;
c) You exercise your right to object and there are no overriding legitimate grounds for the processing;
d) The personal data has been unlawfully processed;
e) Personal data must be erased to comply with a legal obligation.

You are informed that the right to erasure may not apply if the processing is necessary to comply with a legal obligation or for the establishment, exercise or defense of legal rights.

10.4. Right to restriction of processing (Article 18 GDPR)

You have the right to request the limitation of the processing of your personal data when one of the following applies:

a) Verification of your data after a dispute on your part on the accuracy of your personal data;
b) The processing is unlawful and you oppose the erasure of your personal data and demand the limitation of their use;
c) ALWENA SHIPPING no longer needs the personal data concerning you for the processing but the data is necessary for you for the recognition, exercise or defense of legal rights;
d) You have objected to the processing and ALWENA SHIPPING verifies whether the legitimate reasons pursued by ALWENA SHIPPING prevail over your legitimate reasons.

10.5. Right to the portability of personal data (article 20 of the GDPR)

At your request, you have the option of receiving your personal data in a structured, commonly used and machine-readable format when:

a) The processing is based on consent or on a contract;
b) And the processing is carried out using automated processes.

As part of the exercise of this right, you have the right to have your personal data transmitted directly to another controller when technically possible.

The right to portability must not infringe the rights and freedoms of third parties.

10.6. Right to object (Article 21 GDPR)

In application of the right of opposition, you have the right to object at any time to the processing of your personal data based on legitimate interests.

Personal data will no longer be processed unless it is demonstrated that legitimate and compelling reasons for the processing exist and prevail over your interests and your rights and freedoms or for the recognition, exercise or defense of legal rights.

10.7. Fate of post-mortem personal data

In application of the law, you have the option of defining your directives relating to the storage, erasure and communication of your personal data in the event of death.

You can send us your specific instructions or save them with a certified digital trusted third party.

You can therefore designate the person of your choice who will be responsible for carrying out your instructions. Otherwise, it will be your heirs.

You have the right to modify or revoke your instructions at any time.

10.8. Right to refer to the CNIL

You have the right to lodge a complaint with the CNIL, the supervisory authority (


11.1. Procedures for exercising rights

For all requests concerning the personal data processed by ALWENA SHIPPING, you can send your requests to the following addresses:

– Either by mail: ALWENA SHIPPING- 310 rue Paradis – 13008 Marseille – France.
– Either by email:

ALWENA SHIPPING may ask you for a copy of your identity document.

11.2. Response time

ALWENA SHIPPING has a period of one (1) month to respond to you from the receipt of your request. This period may be extended by two (2) months given the complexity and number of requests. ALWENA SHIPPING will inform the person concerned within one month of their request.

In the event of the exercise of your right of deletion or your right to erasure, you are informed that ALWENA SHIPPING may be required to keep the personal data concerning you in the cases provided for by law such as by example, exercise of rights.


The cookies that can be installed on your terminal (PC, telephone, tablet) can be deposited by different partner entities of ALWENA SHIPPING and for different purposes.

Some cookies require your consent before they can be installed and others only require information.

12.1. Cookies that can be placed on your terminal

Functional cookies

These cookies are not mandatory but they facilitate your use of the site These include so-called digital accessibility cookies which allow the website to be adapted to your display needs.
Functional cookies are exempt from the user’s consent.
Analysis cookies (ALWENA SHIPPING cookies and third-party cookies)
These Cookies are useful to ALWENA SHIPPING because they provide information on the use of the site by Internet users, such as knowing which pages are most consulted. They make it possible to measure the audience and subsequently to improve the pages, the navigation, the activities of ALWENA SHIPPING.
Geolocation cookies (third-party cookies)
When you use the Google® search engine or you are connected with your Gmail account, the geolocation data you have provided will be accessible to ALWENA SHIPPING in order to establish statistics. This data is also collected via your IP address.
If you do not want the geolocation data indicated in your Gmail account to be collected, you can access the site without being logged in with your Gmail account. You will need to disconnect first.
Advertising cookies (third-party cookies)
Advertising Cookies may be installed on your terminal by ALWENASHIPPING partners.
The interest of these Cookies is to allow you to see relevant advertisements on third-party sites corresponding to your centers of interest according to your various navigations, whether it is the ALWENA SHIPPING site or other Site (s.
In order to allow this display of advertisements, it is possible that certain personal data is crossed with other personal data collected by the partners.

Social network cookies (third-party cookies)
From our website, you have the possibility, by clicking on the logos of the various social networks available, to consult the official pages of ALWENA SHIPPING.
However, whether it concerns the issue and/or the deposit and/or the reading of cookies from these various social networks, the latter are governed by the confidentiality policies of the latter (Facebook® and LinkedIn®) .
To find out about it and configure your choices, simply go to the sites of each of these social networks or content sharing platforms.

12.2. Managing cookies on our site

When you visit our site, you have the possibility to accept all Cookies, to refuse Cookies and especially to configure Cookies, i.e. to choose the Cookies that you accept and the Cookies that you refuse.

You should know that you have the possibility at any time to modify your choice online.

12.3. The management of cookies by the choices offered by your browser software
You have the option of configuring your browser software in order to:

– To accept all cookies
– To refuse all cookies globally or after specific request

Acceptance of all cookies

If you have accepted in your browser software for each terminal the recording of Cookies on each terminal, the Cookies integrated into the pages and content that you have consulted may be stored temporarily – without being able to exceed thirteen (13) months – in a space dedicated to your terminal. They will be readable there only by their issuer.
Refusal of all cookies
By configuring your browser, you have the choice between two possibilities:
– Accept or globally refuse the registration of Cookies on your terminal;
– Accept or refuse Cookies after specific proposals and before the Cookie(s) are saved on your terminal.
Before setting your browser software, ALWENA SHIPPING draws your attention to the fact that this setting of acceptance or refusal of Cookies may have consequences on access to certain services which require the use of Cookie(s).

The means to make your choices according to your browser
In order to configure your browser software, you must refer to the help menu of your browser.



The privacy policy may be modified at any time due in particular to legislative or regulatory changes or due to new processing implemented by ALWENA SHIPPING.

The date of modification of the privacy policy will appear on the said document and the new privacy policy will apply to any connection after the modification thereof.